Seasoned Professional offering over 15 years of excellence in higher education IT services at a world class research university. Adept at IT Service Management as well as IT Security. Enabler with a focus on improving and supporting core competencies in research computing and education. Excellent communicator capable of presenting complex solutions in an easy understandable manner. Certified in all major Operating Systems. Cross-cultural competent and multi-lingual with a proven track record in leading international teams.