Donna Sanclemente is currently the Technical Support Specialist/ITSM Project Analyst at the Woodrow Wilson School. From 2003 to 2016, she was IT Manager for the Department of Classics at Princeton University. She has spent the last 25+ years supporting Mac users and the platform.
Donna holds several certifications including:
- Apple Certified Support Professional (OS 10.10)
- Apple Certified Technical Coordinator (OS 10.10)
- Apple Certified Specialist: Security and Mobility
- ITIL v3 Foundation